Diploma in Administrative Management

KPT/JPS(R3/345/4/0116) 10/26 (A7574)

 

At UNISEL, the Diploma in Administrative Management is an ideal choice for students aiming to build a successful career in administration, offering a blend of practical skills and foundational business knowledge to thrive in various office and managerial settings.

  • 2 1/2 Years
  • Intakes: Apr, Aug,Nov

Overview

Diploma in Administrative Management focuses on providing students with hands-on and practical learning experiences to enhance their ability in administering a management or office.

The programme aims to equip graduates with knowledge of administrative procedures and functions in an organisation. This programme prepares graduates to better understand administrative processes in an organisation through appropriate procedures and systems.

Programme Highlights

  • Innovative Curriculum

The programme is designed to provide students with the skills and knowledge needed to perform key administrative tasks in various organisational settings. The curriculum emphasises:

  1. Core knowledge of administrative functions
  • Office Management: Students learn the fundamentals of office operations, including office technology, equipment management, and organisation.
  • Document Management: Master skills for document creation, handling, and filing systems, ensuring efficiency in record keeping and retrieval.
  • Communication skills: Develop professional communication skills, both written and verbal, essential for internal and external communication within
  1. Business administration skills
  • Project management: Gain practical skills in planning, executing, and overseeing projects, ensuring successful outcomes within timelines and budgets.
  • Human resource management: Understand the basics of managing staff, including recruitment, training, employee relations, and performance management.
  • Financial administration: Learn financial aspects such as budgeting, financial reporting, and accounting fundamentals for managing an organisation’s finances.
  1. Information technology integration
  • Business software training: Get hands-on experience with common administrative software such as MS Office, spreadsheets, databases, and project management
  • Technology in administration: Explore how modern technology supports administrative work, including data management, cloud solutions, and digital communication tools.
  1. Legal and ethical aspects
  • Business law: Study basic legal concepts related to contracts, intellectual property, and employment laws that affect administrative professionals.
  • Ethics in management: Learn ethical practices related to business conduct, confidentiality, and conflict resolution.
  1. Leadership and management skills
  • Supervisory skills: Develop leadership skills that will enable students to effectively manage teams, delegate tasks, and solve workplace challenges.
  • Time management: Master techniques to enhance productivity, prioritise tasks, and work efficiently under pressure.
  1. Customer and client relations
  • Customer service: Develop strategies for dealing with clients and customers, managing relationships, and enhancing service quality.
  • Problem-solving and conflict management: Gain techniques for resolving workplace disputes and managing client or team issues.
  1. Internship or practical training
  • Hands-on Experience: Students gain hands-on experience through internships, industry projects, and simulation.
  • Comprehensive Skills Development

The programme focuses on a wide range of skills necessary for performing effectively in administrative and managerial roles. These skills are designed to ensure that students are well-equipped to handle the dynamic demands of modern workplaces. Students benefit from:

  • Administrative and office management skills: Ability to organise office workflows, schedule meetings, manage office supplies, and create efficient filing
  • Communication skills: Writing clear, professional emails, reports, memos, and letters while maintaining proper tone and formatting. Effective communication with colleagues, clients, and senior managers, including telephone etiquette and face-to-face conversations.
  • Human resource management skills: Knowledge of job descriptions, recruitment strategies, and interview processes. Skills for handling employee concerns, promoting a positive work culture, and ability to assists in conducting employee evaluations.
  • Comprehensive Support

UNISEL is committed to providing a supportive learning environment for all students. Our comprehensive support services include:

  • Academic Advising: Personalised course selection, academic progress, and career planning guidance.
  • Peer Mentoring: Opportunities to connect with experienced students who can offer advice and support.
  • Career Services: Provide assistance on resume writing, job search strategies, and interview preparation.
  • Conducive Facilities: Access to modern classrooms, computer labs, and libraries with the latest technology.

Entry Requirement

 Pass Malaysia Certificate of Education (Sijil Pelajaran Malaysia – SPM) with at least credit in THREE subjects; OR

  • Possesses SKM Level 3 in the related field; OR
  • A Certificate (Level 3, MQF) in the related field with at least a CGPA of 00; OR
  • A pass in Malaysian Higher School Certificate (Sijil Tinggi Pelajaran Malaysia – STPM) with at least C grade (GP 2.0) in any subject; OR
  • A pass in Malaysia Higher Religious Certificate (Sijil Tinggi Agama Malaysia – STAM) with at least Maqbul Grade; OR
  • Other equivalent qualifications recognised by the Malaysian Government

Programme Structure

Diploma in Administrative Management is a programme designed to equip students with the essential skills and knowledge to manage administrative functions in various organisations. This programme prepares graduates to better understand an organisation’s administrative process through appropriate procedures and systems. To graduate, students need to complete 90 credit hours.

Student Outcomes

Upon graduation, the students will be able to:

  • Pursue administrative and managerial roles across various
  • Be proficient in managing office operations and
  • Communicate effectively in a professional
  • Apply business principles and financial
  • Be competent in using modern office technology and software
  • Demonstrate leadership and team coordination skills for managing small to medium-sized

Career Opportunities

  • Administrator
  • Administrative Executive/Assistant
  • Human Resource Executive/Assistant
  • Secretary
  • Personal Assistant
  • Operation/Marketing Executive
  • Public Relation Executive
  • Entrepreneurs

To Recap:

The Diploma in Administrative Management is a comprehensive programme that equips students with the skills and knowledge to manage and perform essential administrative tasks in an organisation.

Key Features:

  • Core Focus: The programme covers administrative functions such as office management, communication, human resource management and financial administration.
  • Skills Development: Students gain expertise in organising office operations, managing documents, using office technology, effective communication, leadership, and time
  • Practical Learning: The curriculum includes case studies, group projects, and internships, providing hands-on experience in real-world administrative roles.
  • Career Opportunities: Graduates are prepared for diverse roles in a wide range of sectors, including corporate offices, healthcare, education, government, and non-profit organisations.

 

Tuition Fees:

Local : RM 15,00.00

International: RM 32,00.00

Program Coordinator

Madam Nur Fauzana Yahya

 

Program Coordinator/ Lecturer

FORM

Are you ready to take the next step toward your future career?
Application Form